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Frequently Asked Questions (FAQs)

How does an airline participate in UATP?

What are the benefits of becoming a UATP Merchant?

What are the benefits of becoming a UATP Issuer?

How do I become a Merchant?

How do I become an Issuer?

Does UATP provide any training for Merchants and Issuers?

What is a co-branded card?

How are UATP transactions authorized?

Where are the UATP offices?

How do I keep up with UATP activities and developments?

How is UATP processed?   We use an agency to book our travel & I want to make sure there is no change for them.  

UATP talks about Level III data – what is it exactly?

How long does it take to become a UATP Merchant?


How does an airline participate in UATP?

There are two types of membership in UATP:

Merchants are airlines and travel agencies that accept the UATP card as a form of payment. Additionally, travel agencies can charge service fees, management fees and net fares to UATP when they are a merchant.

Issuers are airlines that issue UATP accounts to corporate subscribers and accept other Issuers’ UATP cards as a form of payment


What are the benefits of becoming a UATP Merchant?

Industry Product: UATP lowers the costs of distribution by lowering the cost of accepting credit cards..Lower Cost: Merchants pay a low merchant service fee on all UATP transactions, instead of higher rates charged by the other T&E cards.Pay Merchant service fees Only on Segments You Fly: When a ticket is issued on your ticket stock and includes segments on another carrier, you pay merchant service fee only on the segments you fly. With other charge cards, when the ticket is written on your ticket stock, you pay merchant service fee on the entire ticket value.No Cost to You: Merchants pay no membership fees or annual dues for membership in the UATP.More Corporate Business: Merchants are eligible to earn revenues from corporations around the world that use the UATP card exclusively to pay for their business airline and rail travel.Better Customer Service: UATP is a global product used by corporations around the world. You can provide better service to your corporate clients by accepting the UATP card when it is their preferred form of payment.Travel Protection: For a low annual fee, employees of Merchant airlines can take advantage of UATP’s Insider's Club travel protection policy covering travel on industry-free, reduced-rate of full-fare tickets on scheduled airline, Amtrak rail or cruise lines.


What are the benefits of becoming a UATP Issuer?

The four principal benefits to UATP Issuers are:

Savings: Issuers pay no interchange or discount fees when an Issuer’s own UATP card is used to purchase a ticket on that Issuer’s airline.Revenue: Issuers receive a percentage of the ticket value for all tickets purchased with their UATP card on other airlines.Information: Issuer airlines receive valuable MIS data for all on-line and interline travel paid for with their UATP card: who the travelers are, where and when they fly, and how much they pay to fly.Relationships: Issuers can establish closer relationships with their corporate clients by using their UATP card program to offer targeted incentive and discount programs aimed at meeting each corporation's specific needs and shifting a larger share of the corporation's business to their carrier.


How do I become a Merchant?

For further information on becoming a Merchant and the benefits of being a Merchant, visit uatp.com/merchants or contact sales@uatp.com


How do I become an Issuer?

For further information on becoming an Issuer and the benefits of being an Issuer, visit uatp.com/issuer or contact sales@uatp.com


Does UATP provide any training for Merchants and Issuers?

Yes. Courses are open to new and existing Merchants and Issuers, as well as customized training to meet the specific needs of a carrier. New members can attend UATP 101 for free in the first year of membership.


What is a co-branded card?

A co-branded card is different from an "affinity" card. With a co-branded UATP card, air and rail tickets are charged against the UATP lodged card, and all other non-air expenses are charged to a Visa® or MasterCard®. This gives the corporate subscriber one card for all T&E expenses, while retaining the benefits and data offered by a UATP program.


How are UATP transactions authorized?

UATP operates an authorization system which allows transaction verification 24 hours a day, 7 days a week. The system offers enhanced security through credit limits, address verification, velocity checks and expiry date verification.


Where are the UATP offices?

UATP headquarters are located in Washington, DC with additional offices located around the world. Click here for contact information.


How do I keep up with UATP activities and developments?

Sign up for the UATP Extranet service "onDemand" for members. Click here for information and registration form.


How is UATP processed?   We use an agency to book our travel & I want to make sure there is no change for them.

UATP is processed just like any other form of payment.  The agency books a ticket on the traveler’s behalf via a GDS or online (e.g. the airline’s web site or a corporate booking site such as Travelocity Business).  Where they are prompted for the form of payment, they enter TP and the UATP account number.  One very valuable feature of UATP is that the product is flexible.  Corporations can choose to have a lodged account (no plastic) or plastic cards.  A lodged account works especially well with agencies because the number is held with the agency in the travelers profile which provides much security.


UATP talks about Level III data – what is it exactly?

Level III data is defined as ticket level data (or PNR data) and includes the following fields of information:
Currency Type
Agent Numeric Code (IATA Number)
Ticket Number
Date ticket was Issued
Cost of ticket
Point of Sale Name
Place of Issue
Passenger Name
Customer File Reference
Flight Date
Flight Segments (e.g. DCA-SEA-DCA)

This information appears on the invoice provided by UATP to the corporate client.


How long does it take to become a UATP Merchant?

It varies depending on the airline (or travel agency) set up.  From the time the merchant agreement and supporting documents are signed, it can take as little as 25 days to have a new merchant up & running.  UATP works closely with the prospective merchant to develop a suitable timeline and to work through all the requirements and issues necessary to become a successful UATP merchant.